All jewelry pieces are custom, one-of-a-kind designs. Within the first thirty (30) days, we will attempt to repair any jewelry that may break. Send an email to MyEarringsBySuzann@gmail.com for return instructions. In the event jewelry cannot be repaired, a similar piece of jewelry at the same price will be provided. A service fee of $5.00 (plus tax in NJ) will be charged for each return.